29 November 2013
Quote of the Day: Not Always Right
At a returns counter:
Customer: “Hi, I’d like to return this pot, please.”
[The pot in question is in a box with the store logo on it, but the box looks very old.]
Returns clerk: “Okay. Do you have a receipt?”
Customer: “Yes.”
[The customer hands the clerk a wrinkled, yellow receipt from the eighties.]
Returns clerk: “Ma’am, why do want to return this pot?”
Customer: “The lid gets too hot.”
Returns clerk: “So, you have used it, then?”
Customer: “Of course! I use it all the time. But the lid gets too hot, so I want to return it.”
Returns clerk: “Well, our return policy is limited to sixty days. You bought this twenty-three years ago.”
Customer: “But I have a receipt!”
Customer: “Hi, I’d like to return this pot, please.”
[The pot in question is in a box with the store logo on it, but the box looks very old.]
Returns clerk: “Okay. Do you have a receipt?”
Customer: “Yes.”
[The customer hands the clerk a wrinkled, yellow receipt from the eighties.]
Returns clerk: “Ma’am, why do want to return this pot?”
Customer: “The lid gets too hot.”
Returns clerk: “So, you have used it, then?”
Customer: “Of course! I use it all the time. But the lid gets too hot, so I want to return it.”
Returns clerk: “Well, our return policy is limited to sixty days. You bought this twenty-three years ago.”
Customer: “But I have a receipt!”
Labels: Not Always...
# posted by mamurd @ 9:13 PM 
