26 November 2013
Quote of the Day: Not Always Right
From a tech support call center:
Technical Support: “Thank you for calling technical support. My name is ***, how can I help you?
Customer: “Where am I calling?”
Technical Support: “*** technical support. Are you having trouble with your internet, sir?”
Customer: “I know that. I mean, what part of the world?”
Technical Support: “I’m in Canada, sir. Is there something I can help you with?”
Customer: “Canada?! You have internet up in Canada?”
Technical Support: [sarcastically] “Nope...just got radio. In fact, I had to drive my dog sled into work. There was a horrible accident and I lost two dogs. It’s been a rough day.”
Customer: “Oh...well, I want technical support from a country who actually has it.” [hangs up]
Technical Support: “Thank you for calling technical support. My name is ***, how can I help you?
Customer: “Where am I calling?”
Technical Support: “*** technical support. Are you having trouble with your internet, sir?”
Customer: “I know that. I mean, what part of the world?”
Technical Support: “I’m in Canada, sir. Is there something I can help you with?”
Customer: “Canada?! You have internet up in Canada?”
Technical Support: [sarcastically] “Nope...just got radio. In fact, I had to drive my dog sled into work. There was a horrible accident and I lost two dogs. It’s been a rough day.”
Customer: “Oh...well, I want technical support from a country who actually has it.” [hangs up]
Labels: Not Always...
# posted by mamurd @ 9:30 PM 
