18 October 2013
Quote of the Day: Not Always Right
Seen here:
Call Center Rep: “Hello, you’re through to [insurance company]. How can I help?”
Customer: “I need a quote for home insurance.”
Call Center Rep: “No problem. The quote can take up to 15 minutes. Do you have the time?”
Customer: “Yes, it’s 11:15. Why?”
Call Center Rep: “Uh... what?”
Customer: “It’s 11:15. Don’t you have a clock?”
Call Center Rep: “Hello, you’re through to [insurance company]. How can I help?”
Customer: “I need a quote for home insurance.”
Call Center Rep: “No problem. The quote can take up to 15 minutes. Do you have the time?”
Customer: “Yes, it’s 11:15. Why?”
Call Center Rep: “Uh... what?”
Customer: “It’s 11:15. Don’t you have a clock?”
Labels: Not Always...